1. Before submitting your paper please ensure that it has been carefully read for typographical and grammatical errors. If English is not your first language, please have your paper proof-read by an English speaking person. Papers will be returned if the standard of English is not considered to be good enough for publication.

2. Papers should submitted as a .doc or. pdf. electronically via email. Each submission will be analyzed and if any formatting error is found, it may be sent to the authors for proper reformatting.

3. Papers can be produced in any PC or MAC version of Microsoft Word using Arial font 10 pt for the main text.

4. Set the page size to A4 with margins of 2.54cm all around. Please do not insert headers, footers or page numbers. Do not refer to page numbers in your text as these will be changed.

5. Do not use multiple columns.

6. Put the title of the paper in bold, left aligned, at the top of the first page only.

7. Then, on the next line put the names of the authors. Give first and last name, in that order. Do not use all caps. Where all authors are from the same institute, the following format should be used:

• Lead Author, Co-author One, Co-Author Two
• Institute, Town, Country
• leadauthor@email.com
• co-authorone@email.com
• co-authortwo@email.com

Multiple authors from different institutions should appear as:

• Andrew Nonymous1, Second Author2 and Third Author1
• 1The department, faculty and name of institute, Town, Country
• 2The department, faculty and name of institute, Town, Country
• leadauthor@email.com
• co-authorone@email.com
• co-authortwo@email.com

8. Do not use more than three levels of heading and use the numbering convention:

1 Heading 1

1.1 Heading 2

1.1.1 Heading 3

9. The main body of the text should be in Arial 10 point, single spaced and fully justified. Please use normal capitalisation within the text and do not use bold face for emphasis. Italics are acceptable. All headings should use initial capitals only, excepting for use of Acronyms

10. You can include bulleted or numbered lists.

11. Figures and tables should be placed as close to their reference point in the text as possible. All figures and tables must have titles and must be referenced from within the text. Avoid colour diagrams as the proceedings will be printed in black and white. Images must be inserted as picture files (.gif, .jpg, .bmp, .pct, .png, .psd).

12. Please avoid the use of footnotes. Endnotes are not permitted and papers containing them will be returned.

13. References should follow the Harvard referencing style, which means that primary references in the text should be in the format (Nugus 1999) and should then be listed at the end of the paper as per the following examples:

• Brooks, I. and Weatherston, J. (1997) The Business Environment: Challenges and Changes, Prentice Hall, London.
• Brown, S.L. and Eisenhardt, K.M. (1998) Competing on the Edge: Strategy as Structured Chaos, Harvard Business School Press,Boston.
• Clutterbuck, D. and Crainer, S. (1990) Makers of Management: Men and Women who Changed the Business World, MacMillan,London.
• Conner, D.R. (1998) Leading at the Edge-of-chaos: How to Create the Nimble Organization, John Wiley, New York.
• Doherty, Noel and Delener, Nejdet. (2001) “Chaos Theory: Marketing and Management Implications”, Journal of Marketing Theory and Practice, Fall, Vol 9, No. 4, pp 66–75.
• Farrell, W. (1998) How Hits Happen: Forecasting Predictability in a Chaotic Marketplace, Harper Business, New York.
• Fitzgerald, L.A. and van Eijnatten, F.M. (1998) “Letting Go For Control: The Art of Managing the Chaordic Enterprise”, The
• International Journal of Business Transformation, Vol. 1, No. 4, April, pp 261-270. Goldberg, J. and Markoczy, L. (1998) “Complex Rhetoric and Simple Games”, [online], Cranfield University,
• www.Cranfield.ac.za/public/cc/cc047/papers/complex/html /complex.htm.

16. Secondary references would appear in the text as “Nugus (in Remenyi 1999: 25) …” and only the Remenyi work would be listed at the end of the paper. Further information on the Harvard referencing style can be found at: http://www.ex.ac.uk/dll/studyskills/harvard_referencing.htm